1. Who We Are
Coaster Companions is a UK-based online platform that helps theme park enthusiasts connect. Business contact details can be updated before paid memberships commence.2. Information We Collect
We may collect your name or display name, email address, profile information you choose to provide, messages sent through the platform, account preferences, reports you submit, and technical information such as IP address, browser type and device information.3. How We Use Your Information
We use your information to create and manage your account, provide the service, communicate with you, respond to reports and support requests, improve the platform, maintain security and comply with legal obligations.4. Legal Basis
Where UK data protection law applies, we process information to perform our contract with you, comply with legal obligations, pursue legitimate interests such as platform security, or with your consent where required.5. Sharing Information
We do not sell your personal information. We may share data with trusted service providers (such as website hosting, payment processing once introduced, email providers and analytics providers) where necessary to operate the platform, or where required by law.6. Member Profiles
Information you choose to include on your profile may be visible to other members. Please only share information you are comfortable making available within the community.7. Messages
Private messages are intended for communication between members. We may access message data where reasonably necessary to investigate reports, enforce our Terms or comply with legal obligations.8. Cookies
The website may use cookies and similar technologies to provide core functionality, remember preferences and understand website usage. A separate Cookie Policy may provide additional details.9. Security
We take reasonable technical and organisational measures to help protect personal information. However, no online service can guarantee absolute security.10. Data Retention
We keep personal information only for as long as necessary to provide the service, comply with legal obligations, resolve disputes and enforce our policies.11. Your Rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to certain processing of your personal information, and to request a copy of your data.12. Children’s Privacy
The platform is intended only for people aged 16 years or over. If we become aware that an account has been created by someone under 16, we may remove the account.13. Changes
We may update this Privacy Policy from time to time. The latest version will always be published on the website.14. Contact
Coaster Companions
Business address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, B1 3NJ
Email: hello@coastercompanions.comLast Updated 3rd August 2026